At Apex Aesthetic, every piece is made to order through our premium production partner.
This ensures quality, sustainability, and exclusivity — but also means we cannot accept standard returns.

🧾 Eligibility for Refunds or Replacements

We stand by our products. If your order arrives:

• Misprinted, damaged, or defective

• Incorrect (wrong item, color, or size sent)

Please contact us within 14 days of delivery with your order number and clear photos of the issue.
Once verified, we’ll offer a free replacement or a full refund.

🚫 Non-Returnable Situations

We do not accept returns or refunds in the following cases:

• The wrong size was ordered

• Change of mind

• General wear and tear after delivery

• Orders delayed due to postal service or customs

Each item is custom printed for you — we do not stock pre-made inventory.

🕐 Refund Process

Once your claim is approved:

• A replacement will be automatically shipped to you at no cost, or

• A refund will be issued to your original payment method within 5–10 business days

📬 How to Start a Return Request

Email our support team at: apexaesthetic.store@gmail.com
Include:

• Order number

• Description of the issue

• At least two photos (front and back)

Our team will guide you through the process smoothly.

🌍 Final Note

Apex Aesthetic products are crafted with intention and precision — every item reflects our brand’s commitment to quality and sustainability.
We thank you for supporting a conscious production model that reduces waste and overproduction.